Craft

Build pages people finish

Most content strategy starts with keywords and calendars. Start instead with one question: will a real person stay long enough to get the value you promised in the title?

Promise one job

A page that tries to educate, convert, narrate brand history, and satisfy six stakeholder bullet lists will do none of those well. Pick the job. Put it in the first screen. Cut everything that serves a different job.

Front-load the useful part

Opening with company lore is a tax on the reader. Lead with the answer, the framework, or the checklist. Context can follow. If your best sentence is buried under a soft intro, move it up.

Useful content is rude to anything that wastes a scroll.

Write to the end

Decide the last sentence before you start. Endings that trail into “in conclusion, content is important” teach the reader you never had a finish. End with an action, a tighter rule, or a clear next read.

Finish is a quality bar

Published does not mean finished. Finished means a stranger can skim the headings, get a usable gist, and still find detail worth a careful read. If skimming fails, rewrite the headings before you rewrite the paragraphs.

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